We're here to help

Something not quite right? Most things sort themselves out in under a minute — and if not, a real person will get back to you, usually within one business day.

Common questions

The app says my phone is disconnected.

Open the app once — it reconnects automatically within a few seconds. If it doesn't, check that battery saver isn't restricting the app (Settings → Battery), then try again.

My social account needs to be reconnected.

Open the app and follow the reconnect prompt. This occasionally happens when the platform signs you out — it takes about a minute to fix.

How do I disconnect completely?

Disconnect the device from your workspace settings, then uninstall the app. On-device credentials are removed with the app.

How do I delete my data?

Email us from your account address and we'll delete your workspace data. See the privacy policy for what we hold.

Social Connector is operated by Beep Ventures Ltd, United Kingdom.